Terms of Service

Effective date: August 29, 2025

1) Who we are

NGCS (“NGCS”, “we”, “us”) provides marketing, automation, CRM, and business messaging solutions. Contact: support@ngcs.co.il.

2) Facebook Login & Dialogs/Permissions

When you use our products that integrate Meta platforms (Facebook, Instagram, WhatsApp), you may grant permissions via dialogs (e.g., Facebook Login) so we can provide the requested features.

• Typical permissions (subject to your consent and the product you use): public_profile, email, page/profile identifiers (e.g., PSID), and business permissions such as pages_messaging, whatsapp_business_management for managing message templates, WABA assets, and messaging flows you initiate.
• What we do with this data: authenticate you, identify your account/page/number, send/manage messages you request, surface leads you collect, and provide analytics/reporting you choose to enable.
• What we don’t do: we do not sell your Platform Data, nor share it with third parties for their own marketing.
• For details about categories, retention, sharing, and deletion, see our Privacy & Data Deletion Policy.

3) Eligibility & Accounts

You must be legally capable to enter contracts and comply with applicable laws. You are responsible for maintaining the confidentiality of credentials and for actions under your account.

4) Acceptable Use

• No unlawful, harmful, deceptive, or abusive conduct.
• No misuse of messaging (spam, harassment, prohibited content).
• Comply with Meta’s platform terms and applicable telecom/anti-spam laws.

5) Third-Party Services

Our services interoperate with third-party platforms (including Meta). Your use of those platforms remains subject to their terms and policies.

6) Data Protection

We process personal data per our Privacy Policy. For Meta Platform Data, we follow Meta’s developer policies, minimize data, and delete/anonymize when no longer necessary or upon request.

7) Intellectual Property

We retain all rights to our services and content. You retain rights in your content and grant us the limited license needed to operate the services you request.

8) Disclaimers

Services are provided “as is”. We disclaim warranties to the maximum extent permitted by law.

9) Limitation of Liability

To the extent allowed by law, our aggregate liability is limited to the fees paid for the service giving rise to the claim in the 12 months prior to the event.

10) Indemnity

You agree to indemnify NGCS for claims arising from your violation of these Terms or misuse of the services.

11) Suspension/Termination

We may suspend/terminate for violations, legal risk, or platform policy breaches. Upon termination we may retain minimal records for legal/accounting obligations.

12) Changes

We may update these Terms; material changes will be posted with a new effective date.

13) Governing Law

These Terms are governed by the laws of the State of Israel. Courts of competent jurisdiction in Israel shall have exclusive jurisdiction.

14) Contact

Email: support@ngcs.co.il